Commercial Operations Manager, Hoofddorp

Are you our next creator of change?

Do you want to be part of creating solutions for mitigating climate change? At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel. Together we will accelerate transformation for a more sustainable future.

We are looking for a Commercial Operations Manager to join our Commercial Operations team in Hoofddorp.

In this role you will lead, manage, guide, motivate and inspire a high-performing team based on Neste strategy, values, business requirements and growth. You drive optimal commercial outcome, contract execution, productivity, efficiency, continuous development and competency growth in the team ensuring wellbeing, psychological and general safety, as well as compliance in all operations.

Reasons to join

Real impact right now. We create solutions for mitigating climate change and accelerating a shift to a circular economy. We live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.

Exciting growth. Transformation brings new possibilities, fostering both courage and curiosity. As a global company, collaboration is the key, and we believe in flexible, smart ways of working. We support personal development with versatile learning and career opportunities.

Key accountabilities of the Job:

• Performance, STI & action planning for the team 

• Analyses and reports team performance, productivity and activities

• Person of contact and communicator with internal stakeholders, external counterparties and service partners  

• Responsible for team short and long term development plan for the optimal set up and activities to manage business volume and complexity growth

• Resource planning and recruiting 

• Workload and work time management. Vacation planning, cover and approvals

• Ensures that each team member has and acknowledges their job description and role

• Orientation and onboarding of Operations Specialists and team members

• Organizes regular team meetings with the whole team and with team leads

• HR topics; including performance, forward and regular 1to1 discussions 

• Gives, requests and shares feedback. Celebrates, recognizes and awards performance and successes in line with our values.

• Change management and implementation of agreed actions and activities

• Develop processes in cooperation with Process Owners, promoting aligned ways of working and create work concepts and ensures team’s common practices according to S2P,  O2C and/or Manage Logistics processes

• Is proactive towards development, competence growth, decision making and commercial initiatives

• Actively participates in global Operations team initiatives, e.g. learn and share, infoshare and joint projects

• Cost efficiencies oversight, improvement where possible and responsibility

• Other possible responsibilities and tasks assigned by the management
  
  

Expected Business Impact of the Job:

• Drives to deliver maximum commercial value in the team
• Grows commercial awareness and builds competence in the team
• Enabler of growth in business volume and complexity
• Promotes and ensures continuity and transfer of tacit operational knowledge in the team
• Makes sound operational decisions according to, and outside when applicable, the established guidelines and processes
• Enables new business set-ups and strategy implementation in the team
• Follows and ensures deployment of global and aligned processes together with global process owners
• Adds value by enabling focused and reduced workload in operations. Business value creation by ensuring daily professional, accurate, effective and timely operational activities,system entries, being subject expert and giving guidance to internal counterparties
• Manage performance, wellbeing and inspire the team to achieve the optimal commercial outcome, customer, supplier and/or service partners experience. Resource and retain talent
• To enable team to grow and manage business growth, increased complexity, volume and/or inventory of supply, sales, shipping and/or terminal transactions. Time management of many challenges in operational work, ensuring capability growth and performance to achieve set targets
• Decisions on the execution and optimization of the team’s responsibilities, recruitment and ways of working as well as cooperation with stakeholders, performance planning and target setting. Participates and collaborates in the decision making for the Operations community
  
  

Minimum requirements:

• Compatible with Neste vision, values and strategy

• Strong leadership skills with an ability to lead high-performing multinational and diverse teams

• Comprehensive knowledge and understanding of the Supply to Pay, Manage Logistics and Order to Cash chain 

• Relevant knowledge of the fossil and renewable industry, operations workflow and contract execution 

• Bachelor’s or Master’s degree in a relevant area, e.g. from business or technology or extensive comparable industry experience

• Experience in international commodity environment, operations, logistics and various modes of transport 

• Have a business, analytical and result oriented mindset 

• Ability to understand drivers of a commercial trade and associated p&l

• Ability to prioritize and handle pressure

• Have an independent, flexible, solution minded and proactive approach to work

• Understands the impact and importance of operations on Neste’s overall performance

• Has the courage to deviate from set processes to develop solutions and improved ways of working. Able to coach, mentor, sparr, question and grow competency in team

• Excellent communication, collaboration and presentation skills. Virtually and in person

• Fluency in oral and written English

• General ERP system knowledge
  
  

Our success is based on our people who are the driving force behind Neste’s transformation to maintain its position as global leader in renewable and circular solutions. The passion that we have for creating a healthier planet for our children is what makes us unique. We believe everyone is a leader and share a natural desire for collaboration.  Working safely and responsibly at all times is essential to all of us. If this resonates with you, we look forward to receiving your application. 

Let’s get you started

We look forward to receiving your CV and application (with a salary request) by 21st of July.

If you have any questions regarding the process or the position, please get in touch with Jaron Pouwelse, Recruitment Partner, jaron.pouwelse@partners.neste.com.

We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. A security clearance is obtained with your consent.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com