Technical Account Manager

This is an ad for creators of change!

This is for you who wants to have a real impact on creating a healthier planet for our children every day. At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Let’s create transformation for a sustainable future together.

We are looking for you,

Technical Account Manager

to join our commercial team in Hoofddorp.

You will bring your technical expertise to support our commercial agenda for Renewable Products. In this job you will work closely with the EMEA commercial team and our customers with technical assurance related to product quality and specifications, you will be onboarding customers into the world of renewables, and also be an important link towards our R&D. 

You will play a vital role in driving customer success with Neste products and services. This involves providing technical solutions and expertise, including managing product-related technical topics and potential after-sales issues. As the technical authority, you'll also guide our regional commercial teams and other internal stakeholders.

Together with you and your expertise, we can make an impact today and keep our promises for tomorrow.

Reasons to join

Real impact right now. We work in an inspiring and evolving business environment, where everything we do serves one purpose: to create a healthier planet for our children. To drive a growing impact as a global leader in renewable and circular solutions we live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves. 

Exciting growth. Transformation brings new possibilities and fosters our courage and curiosity. As a global growing company we support personal development with versatile learning and career opportunities. Collaboration is the key, and we believe in flexible, smart ways of working. 

More about the job

Your role in our team

• Provide technical product support for the Commercial EMEA team
• Develop and deliver messages of technical characteristics and overall product benefits as part of the sales process
• Lead investigations of product related claims and quality non-conformities
• Be a technical point of contact for key customers and provide support as needed
• Communicate technical information and requirements with a variety of external as well as internal stakeholders
• Support commercial development and sales managers in developing  prospects  to actualize from  prospects to orders
• Work with other regional technical specialists/managers to decide and ensure product integrity
• Represente Neste to sit in technical/technology related institutes or serve as Neste member in corporate sponsored associations.

Keys to success in this role

• University degree from a technical field
• Excellent English language skills
• Minimum 5 years of work experience in engineering from industrial environments such as  process industry, chemicals, fuels or other relevant fields 
• Knowledge and experience of fuel specifications and preferably technical understanding of Renewable fuels, HVO and/or SAF products
• Communication skills, decision-making ability and the ability to work independently
• Problem solving skills and ability to collaborate with wide stakeholder group
• Proactiveness and commercial mindset in seeking and deploying improvements in our products and processes
• Interest towards renewable fuels
• Responsible attitude and safety-oriented mindset
• Ability to travel  up to 50% of the time.

We also value French or German language skills.

Let’s get you started

Wondering whether we are a match or not? Take a short test at neste.com/game.

We look forward to receiving your CV and application (with a salary request) by November 11th, 2024. 

The recruitment process will include interviews and a possible aptitude assessment. 

About Neste
Neste uses science and innovative technology to transform waste and other resources into renewable fuels and circular raw materials. We create solutions for combating climate change and accelerating a shift to a circular economy. With over 75 years of refining expertise, we are the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Our ambition is to make the Porvoo oil refinery in Finland the most sustainable refinery in Europe. We have set high standards for climate, biodiversity, human rights and the supply chain. Together with our partners we are aiming at a carbon neutral and nature positive value chain by 2040. Our success is created by 5,600 professionals working in 16 countries. Read more: neste.com.