Digital Development Manager

This is an ad for creators of change!

Do you want to be part of creating solutions for mitigating climate change? At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel. Together we will accelerate transformation for a more sustainable future.

We are looking for you,

Digital Development Manager

to join our Digital Development team at our Marketing & Services Business Unit in Espoo, Finland for a full-time and permanent position. We are a team of 6 product owners and development managers working to ensure the reliability and customer experience in our digital channels which are used by thousands of customers daily in Finland and Baltic countries.

In this role, your primary responsibility is to ensure the safety and compliance of our digital channels, being responsible for our Identity and Access Management tool. You will support incident resolutions, test new product updates before launch and develop our customers registration and login processes. You will also participate in the overall development of our digital channels, such as our public websites and our customer portal. In this role, you will work closely with various internal and external stakeholders such as marketing, customer service and sales. You have a strong business acumen paired with a genuine curiosity for how digital solutions are built and function.


Reasons to join

Real impact right now. We work in an inspiring and evolving business environment, where everything we do serves one purpose: to create a healthier planet for our children. To drive a growing impact as a global leader in renewable and circular solutions we live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.

In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, and an extensive membership in a sickness or health insurance fund. We also support leisure time activities, e.g. by offering benefits for sports and culture.



More about the job

Your role in our team

• Act as the business owner of our Identity and Access Management tool, developing our registration and login processes to improve customer experience and helping to solve issues by working together both with internal stakeholders and vendors. 

• Act as the product owner for our public website, working together with internal stakeholders to identify improvements, prioritizing fixes, testing new features before launch and communicating to stakeholders. 

• Analyze data to gain actionable insights that inform and drive the continuous improvement of our digital channels.

• Drive internal understanding and adoption of digital solutions by internal training and creating support materials. 

• Lead and participate in digital development initiatives to improve customer experience, to drive sales in digital channels and to increase adoption of digital services

• Build capabilities for data driven decision making within the team. 
  
  
  

The best combination to succeed in this role

• Masters degree in a Business or a Technical field

• Minimum 5+ years of experience working with digital services/channels/solutions

• Experience in and/or understanding of customer identity and access management tools authentication protocols, and how they contribute to customer experience 

• Proven experience on translating business needs to technical solutions.

• Exceptional communication skills and the ability to work with stakeholders across the organisation

• Data-driven mind-set and the ability to make decisions based on data

• Self-driven with the capability to lead initiatives and projects from start to finish

• Responsible attitude with a safety-oriented mindset
  
  
  

Other strengths we value

• Understanding of API development and integration work

• Understanding of content management systems

• Experience in working in an agile environment

• Basic working skills in Finnish
  

Let’s get you started

We look forward to receiving your CV and application with a salary request by 30.6.2025.

If you have any questions regarding the role, please get in touch with Karla Jerome, Digital Development Team Lead during these times:
Wednesday 18.6  between 12-13
Thursday 19.6 between 9-10

The recruitment process will include interviews and a possible aptitude assessment. We will be screening applications and interviewing already during the application period, so please send us your application and CV together with your salary request as soon as possible.  The person selected for the position must pass a health examination including a drug test. A possible security clearance is obtained with your consent.


Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com