Digital Development Manager

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel. Together we can help our customers to reduce their greenhouse gas emissions.

We are looking for you,

Digital Development Manager

to join our Digital Development team at our Marketing & Services Business Unit in Espoo, Finland.

We are a team of 6 product owners and development managers working to ensure the reliability of our digital channels and a high-quality experience for the thousands of customers in Finland and the Baltics who use them daily. We are in the middle of a major digital and business transformation, and we are looking for a new team member with a proactive, solution-oriented mindset. This is a full-time, temporary position covering parental leave until the end of September 2027.

In this role, your primary responsibility is to work at the intersection of our digital channels team and the ongoing ERP renewal project. You will represent the requirements of digital channels and customers, resolve blockers and escalate decision needs.

We are looking for a proactive and detail-oriented digital professional who is eager to grow as we continue our digital transformation. You are a systematic problem-solver who enjoys working with digital solutions to ensure they provide a clear, user-friendly experience for our customers. You communicate effectively with various teams, helping others adapt to new systems and ways of working. You have a genuine curiosity for how digital solutions are built and function. This is an ideal opportunity for someone with a few years of experience in digital solutions, business analysis or customer support, but we value a can-do attitude and willingness to learn more than a specific background. Together with your expertise, we can do meaningful work to drive Neste forward.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global  company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working. We work at the office at least three days a week to ensure seamless teamwork and a sense of belonging.

In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, a membership in a sickness or health insurance fund and leisure time accident insurance. We also support leisure time activities, e.g. by offering benefits for sports and culture (ePassi).

More about the job

You will..

• represent digital solutions’ requirements in the ERP renewal project as part of the digital solutions stream. You will bring up the process and capability needs from the perspective of our digital solutions to ensure great customer experience. 

• create instruction and training materials for internal teams, such as customer service and onboarding teams, about our digital solutions and how they integrate with the business processes. 

• define functional test cases, conduct hands-on testing of new features and document bugs to ensure high-quality releases.

• work with data files to prepare for data migration. 

• be responsible for internal communications (eg. release communication, internal training sessions) when new functionalities are launched.

• use data to enhance customer experience, boost usage of our channels, and improve reliability. 

• collaborate with internal stakeholders to identify opportunities for enhancing the customer experience.

• participate actively in various development projects related to developing our digital channels and customer experience.
   

The best combination to succeed in this role

• Masters degree in a Business or a Technical field.

• Minimum 5 years of experience working with digital services/channels/solutions. 

• Strong communication skills and the ability to work with stakeholders across the organisation and across countries 

• Data-driven mindset and the ability to make decisions based on data.

• Self-driven approach with a willingness to learn and adapt. 

• Responsible attitude with a safety-oriented mindset.

• Fluent English skills as our company language is English
  

 Other strengths we value

• Experience with tools such as Jira, Confluence, Azure DevOps. 

• Experience working with Microsoft D365. 

• Experience in working in an agile environment. 

• Basic professional proficiency in Finnish. 

Let’s get you started

At Neste,we embrace modern tools to work smarter. We use AI internally to boost our efficiency and encourage our team members to explore how these technologies can support their daily work. You are welcome to use AI in your application and structure your CV. However, when applying, please ensure that your application reflects your specific experiences and your unique voice. We want to get to know you and see how you would fit our team.

We look forward to receiving your CV and application by 24.5.2026. Please note that we will start to process the applications immediately upon receipt.

If you have any questions regarding the role, please get in touch with Karla Jerome, Digital Development Team Lead, +358 40 338 0303 during these times: Friday 15.5 between 10-11 (EEST) or Tuesday 19.5. between 12-13 (EEST). 

To ensure security and confidentiality, please submit your application through our recruitment system, as we are unable to consider applications sent via email. The recruitment process will include interviews and a potential aptitude assessment. Depending on the requirements of the position, the process may include a security clearance (with a drug test) and a potential statutory health examination based on work-related exposures.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) is the world's leading producer of renewable diesel and sustainable aviation fuel (SAF), with production on three continents. The company’s renewables production capacity is expected to reach 6.8 million tons annually in 2027. Neste also produces high-quality oil products at its Porvoo refinery in Finland. The company has a network of nearly 1,000 fuel stations with expanding service offering, such as EV charging, in Finland and in the Baltics.

Neste’s strategy focuses on growth in renewable fuels, which help its customers to reduce their greenhouse gas emissions. Neste is included in many international indices for its sustainability performance. In 2025, Neste's revenue stood at EUR 19.0 billion. Read more: neste.com

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