IT Governance & Operating Model Lead

Are you our next creator of change?

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel. Together we can help our customers to reduce their greenhouse gas emissions.

We are looking for you,

IT Governance & Operating Model Lead

to our CIO Office IT Department in Espoo, Finland. The CIO Office acts as the strategic engine of the Process, Data and IT unit, orchestrating what technology Neste uses and how we deliver it. We combine long-term Enterprise Architecture standards with a robust IT Operating Model - covering performance, portfolio, financial, and IT service data management - to align our IT Departments, partners, and business stakeholders toward creating measurable value.

You will focus on ensuring that our IT Operating Model and governance practices function effectively and evolve to support business agility. You are accountable for optimizing and evolving the frameworks for how Internal IT teams work and governing how they interface with business stakeholders and our external Managed Service Provider/SIAM service. In this role, you collaborate with unit leadership to ensure clear, unified ways of working across business, IT, and vendor boundaries.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global  company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working.

In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, and an extensive membership in a sickness or health insurance fund. We also support leisure time activities, e.g. by offering benefits for sports and culture.

More about the job

Your role in our team

• Develop the IT Operating Model: Ensure the continuous development of governance, processes, and roles based on best practices. You actively identify structural bottlenecks across the unit and facilitate improvements to our "Ways of Working" to support business agility.

• Define IT Vendor Governance Practices: Define and maintain the governance framework and "rules of engagement" that ensure the Service Integration and Management (SIAM) model functions effectively. You ensure that standard governance forums and decision-making bodies are defined and active.

• Drive Role Clarity: Ensure clear responsibilities are defined and understood between IT professionals, business stakeholders, and external partners. You work to ensure everyone knows what is expected of them in collaboratively managing and maintaining IT solutions.

• Harmonize Ways of Working: Standardize the essential interfaces between Business, IT, and Vendors to prevent operational silos. You ensure that the handshakes between these groups are clearly defined to prevent gaps in service delivery.

• Champion Organizational Adoption: Lead the Organizational Change Management (OCM) efforts required to ensure that governance structures and new ways of working are actually understood and adopted by the organization.

Keys to success in this role

• Master’s degree in a relevant field (e.g., Information Management, Business Administration)

• Solid understanding of IT operating models and related frameworks (e.g., Business Technology Standard, Gartner IT Operating Model, ITIL, SAFe) with an ability to apply them pragmatically, not just theoretically.

• Proven experience in designing governance structures and decision-making rights for complex, multi-vendor (SIAM) environments.

• A strong track record of leading organizational changes and transformations - you know how to get people to adopt new ways of working, not just document them.

• Experience operating in an international environment and influencing virtual teams without direct line authority.

• Excellent analytical skills to identify structural bottlenecks and the ability to simplify complex setups into clear roles and responsibilities.

Other strengths we value

• Facilitation Skills: Ability to lead workshops and drive consensus among diverse stakeholders (Business, IT, Vendors).

• Communication: Fluent written and spoken English with the ability to translate complex governance concepts into clear business language.

Let’s get you started

We look forward to receiving your CV and application (with a salary request) by March 22, 2026.

If you have any questions regarding the process or the position, please get in touch with Anna-Carin Kantojärvi, Head of CIO Office, +358 40 733 4204, on March 13 at 12-13 (EET) or March 16 at 10-11 (EET).

Due to security and confidentiality, please submit your application through our recruitment system. Applications sent via email will not be considered. The recruitment process will include interviews and a possible aptitude assessment. The person selected for the position must pass a health examination including a drug test. A possible security clearance is obtained with your consent.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) is the world's leading producer of renewable diesel and sustainable aviation fuel (SAF), with production on three continents. The company’s renewables production capacity is expected to reach 6.8 million tons annually in 2027. Neste also produces high-quality oil products at its Porvoo refinery in Finland. The company has a network of nearly 1,000 fuel stations with expanding service offering, such as EV charging, in Finland and in the Baltics.

Neste’s strategy focuses on growth in renewable fuels, which help its customers to reduce their greenhouse gas emissions. Neste is included in many international indices for its sustainability performance. In 2025, Neste's revenue stood at EUR 19.0 billion. Read more: neste.com

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