Omnichannel Manager

Are you our next creator of change?

Do you want to be part of creating solutions for mitigating climate change? At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel. Together we will accelerate transformation for a more sustainable future.

We are looking for you,

Omnichannel Manager

to join our Data, Analytics, and Insights team within the Marketing & Services business unit in Espoo. This is a parental leave substitute position where you will play a key role in building a customer-centric and data-driven culture. This is a fixed term contract until August 2027.

You will focus on driving the digital transformation of our customer engagement. In this role, your primary objective is to lead the implementation of a new marketing automation platform in a B2B context while ensuring the continuity of our B2C omnichannel activities. You will be responsible for translating complex business goals into actionable marketing technology objectives, navigating our data landscape to create seamless customer journeys.

Working closely with our team of data and analytics experts within the Strategy and Business Development unit, you will play a key role in building a customer-centric and data-driven culture. Together with you and your expertise, we can make an impact today and keep our promises for tomorrow.

Reasons to join

Real impact right now. We create solutions for mitigating climate change and accelerating a shift to a circular economy. We live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.

Exciting growth. Transformation brings new possibilities, fostering both courage and curiosity. As a global company, collaboration is the key, and we believe in flexible, smart ways of working. We support personal development with versatile learning and career opportunities.

In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, and an extensive membership in a sickness or health insurance fund. We also support leisure time activities, e.g. by offering benefits for sports and culture.


More about the job

Your role in our team

• Project Leadership: Acting as the steering manager for a major marketing automation implementation project within the B2B context. 

• Stakeholder Management: Effectively collaborating with internal sales teams, Corporate IT, and external consultants to translate business goals into technical marketing objectives

• B2C Continuity: Supporting ongoing B2C activities to ensure consistent customer experiences and journey optimizations.

• Strategic Development: Contributing to the formulation of our omnichannel strategy while mentoring colleagues to foster internal expertise in marketing automation

• Operational Excellence: Prioritizing tasks and initiatives to align with business goals, navigating challenges like legacy systems and dispersed data.

The best combination to succeed in this role

Know-how and experience:

• Education: A Bachelor’s or Master’s degree in Marketing, Business Administration, or a related field

• Platform Expertise: Hands-on experience (business or technical ownership) with marketing automation platforms such as Salesforce or Microsoft.

• Project Management: Proven ability to lead IT-related projects and ensure delivery in a matrix organization.

• Data-Driven Decision Making: Proven ability to leverage data and analytics to optimize customer journeys and improve channel performance

• Strategic Budgeting: Experience in managing project-related costs and prioritizing initiatives to ensure the most effective use of resources and marketing technology investments

• Performance Tracking: Solid understanding of defining and monitoring Key Performance Indicators (KPIs) to measure the business impact of omnichannel initiatives, such as conversion rates and customer lifetime value.

Collaboration & Communication:

• You will need to effectively collaborate with various internal teams and external consultants. Excellent communication and problem-solving abilities are essential.

• This role requires a tactical ability and business knowledge to influence others and make sound decisions.

Mindset:

• You are a proactive and solution-oriented individual with the ability to lead your own work and prioritize tasks effectively

Other strengths we value

• Analytical Proficiency: Capability to translate complex data sets from legacy systems and dispersed sources into actionable business insights and marketing automation objectives

• Experience working in a matrix organization

• Fluent in English and Finnish.

Let’s get you started

We look forward to receiving your CV and application (with a salary request) by January 11th, 2026.

If you have any questions regarding the process or the position, please get in touch with Antti Ellonen, Head of Data, Analytics, and Insights, +358 50 501 4495, on December 23rd at 10:00-12:00 (EET) or January 7th at 09:00-11:00 (EET).

Due to security and confidentiality, please submit your application through our recruitment system. Applications sent via email will not be considered.

We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. The person selected for the position must pass a health examination including a drug test. A possible security clearance is obtained with your consent.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com