Summer Trainee, Customer Service
Riga, LV
Come and create change with us! 🌍
We are looking for you,
Summer trainee, Customer Service
to our Customer Service team in our Riga location. We are a team of 8 professionals dedicated to excellent customer experience.
We invite you to grow with us and be part of our transformation journey. You are empowered to innovate and create ideas. Your job with us will be meaningful and support your future career. We will guide and support you and give a good introduction to the job and our company.
Your role during the summer
You will support your team and get the opportunity to deepen your own expertise in fuel retail.
As a Summer Trainee, You will work together with our Customer Service team and focus on following tasks:
- Provide customer service to Neste Retail station network customers
- Control accurate customer data in Neste systems
- Daily communication with Neste B2B and B2C customers (incoming calls and emails, chatbox); support to outsourced Customer Call Centre
- Customer consultation and offers to small B2B customers
- Data input and monitoring of databases
- Handle reclamations
The best combination to succeed in this role
- You are currently studying in university or just graduated
- Communication skills in English
- Motivation to learn and deepen your knowledge in customer care
- Some experience of business correspondence
- We also value earlier work experience in customer service but it is not mandatory
What’s in it for you?
- Meaningful work in creating a healthier planet
- Neste summer trainees are valued and integral members of their teams
- Extensive self-study opportunities offered by our learning platform
Your monthly bruto salary will be EUR 1000.00 (one thousand euros). The summer job typically takes place between May 1 and September 30, 2025.
Let’s get you started
Wondering whether we are a match or not? Take a short test at neste.com/game.
We look forward to receiving your application by February 19, 2025.
We will screen applications and the selection can be made already during the application period. We will do our best to contact all the applicants latest on week 14. The recruitment process will include one or two interviews held by the hiring manager. In some cases, we may also use a video interview. By submitting an application, you give us permission to consider it for all applicable summer jobs 2025.
If you have questions regarding the recruitment process, we answer them at summerwithneste@neste.com. Due to the large number of applications, we are not able to comment on individual jobs or applications. You’ll find tips and answers to frequently asked questions from here.
We hope to see you this summer!
About Neste
Neste uses science and innovative technology to transform waste and other resources into renewable fuels and circular raw materials. We create solutions for combating climate change and accelerating a shift to a circular economy. With over 75 years of refining expertise, we are the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Our ambition is to make the Porvoo oil refinery in Finland the most sustainable refinery in Europe. We have set high standards for climate, biodiversity, human rights and the supply chain. Together with our partners we are aiming at a carbon neutral and nature positive value chain by 2040. Our success is created by 5,600 professionals working in 16 countries. Read more: neste.com.