Account Manager, SME

This is an ad for creators of change!

This is for you who wants to have a real impact on creating a healthier planet for our children every day. At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Let’s create transformation for a sustainable future together.

We are looking for you,

Account Manager, SME Telesales

for a temporary substitution during parental leave in our B2B Strategic Sales Team in Tallinn. This position is a role where you will be doing hands-on work at the office, primarily using the phone and email.

We are seeking a motivated and detail-oriented Account Manager to join our dynamic telesales team. Our telesales team is in contact with our customers by phone and by e-mail. The ideal candidate will support the sales department in achieving targets, maintaining client relationships, and ensuring smooth operational processes. Together with you and your expertise, we can make an impact today and keep our promises for tomorrow.

Reasons to join

Real impact right now. We work in an inspiring and evolving business environment, where everything we do serves one purpose: to create a healthier planet for our children. To drive a growing impact as a global leader in renewable and circular solutions we live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves. 

Exciting growth. Transformation brings new possibilities and fosters our courage and curiosity. As a global growing company we support personal development with versatile learning and career opportunities. Collaboration is the key, and we believe in flexible, smart ways of working. 

In addition, our benefits for employees in Estonia include for example sports compensation or health insurance, additional winter vacation and possibility to hybrid work.

More about the job

Your role in our team

• Increase sales and market share in SME segment B2B customers by
  • Activating B2B passive customers (calls)
  • Raising customer awareness of Neste products (fuels, additives, fuel quality)
  • Monitoring the activities of competitors and giving feedback to the team leader and other departments
  • Making calls to customers
  • Sending offers to new customers + making follow-up calls
  • Introducing renewable and circular solutions to customers
  • Gathering feedback from the market

Keys to success in this role

• Proactive and a go getter/doer attitude
• Experience in customer communications
• Proficiency in both spoken and written Estonian and English; Russian language skills are desirable
• Good IT skills, including proficiency with Google office tools; familiarity with MS Dynamics/365 is a plus
• Eagerness to learn and adapt to new tasks and technologies
• Ability to prioritize tasks and manage time effectively
• Excellent teamwork and communication skills
• Initiative and the ability to work independently
• Ability to handle routine tasks with tolerance and diligence.

Let’s get you started

We look forward to receiving your CV and application (with a salary request) by April 22nd, 2025.

If you have any questions regarding the process or the position, please get in touch with Sales Manager Martin Õunap, +372 503 5630. Please note that we will start interviews already during the application period and will hire as soon as we find the suitable candidate.

We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. A security clearance is obtained with your consent.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com