Summer Trainee, Customer care

Come and create change with us! 🌍

We are looking for you, 

Summer Trainee, Customer Care 

to our Customer Care Team in Tallinn. We are a team of 6 professionals dedicated to our strategic company customers.

We invite you to grow with us and be part of our transformation journey. You are empowered to innovate and create ideas. Your job with us will be meaningful and support your future career. We will guide and support you and give a good introduction to the job and our company. 

Your role during the summer

You will support your team’s operative work and get the opportunity to deepen your own expertise in strategic customer data management, customer relationship and problem solving.

Your tasks will be

• Support sales team account managers and take care of the Finnish strategic customers’ requests 
• Ensure the accuracy of information reflected in reports and customer management program
• Manage reclamations, ensure the accuracy of customer invoicing and order management

The best combination to succeed in this role

• You have graduated from high school and are studying at the university
• Fluency in English, both written and oral, Finnish language skills preferred
• Eagerness to learn and expand your skillset within a team environment and various customer management systems
• Proficient in basic ICT, Google office tools, and email correspondence
• Attention to details with ability to understand relevant bigger picture
• We also value earlier work experience with customers and sales support but it is not mandatory 

What’s in it for you?

• Meaningful work in creating a healthier planet 
• Neste summer trainees are valued and integral members of their teams
• Extensive self-study opportunities offered by our learning platform
• Good experience in a big corporation and a strong foundation for future work in a similar field
• Great experience working with experts in their field and to meet new people

The job is located in Kristiine, Tallinn with excellent transport connections. Summer Trainees work mainly at the office to ensure seamless collaboration and sense of belonging. Partial remote work opportunities are possible, but it depends on your role. Your office hours will be Mon to Fri 8:00 AM to 4:30 PM including a 30-minute lunch break.

Your salary will be determined based on the job and its requirements and your relevant previous working experience. Please note that you must be at least 18 years old at the start of employment. The summer job typically takes place between May 1 and September 30, 2025.

Let’s get you started 

Wondering whether we are a match or not? Take a short test at neste.com/game.

We look forward to receiving your application by February 19, 2025.

We will screen applications and the selection can be made already during the application period. We will do our best to contact all the applicants latest on week 14. The recruitment process will include one or two interviews held by the hiring manager. In some cases, we may also use a video interview. By submitting an application, you give us permission to consider it for all applicable summer jobs 2025. A security clearance is obtained with your consent.

If you have questions regarding the recruitment process, we answer them at summerwithneste@neste.com. Due to the large number of applications, we are not able to comment on individual jobs or applications. You’ll find tips and answers to frequently asked questions from here.

We hope to see you this summer!

About Neste

Neste uses science and innovative technology to transform waste and other resources into renewable fuels and circular raw materials. We create solutions for combating climate change and accelerating a shift to a circular economy. With over 75 years of refining expertise, we are the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Our ambition is to make the Porvoo oil refinery in Finland the most sustainable refinery in Europe. We have set high standards for climate, biodiversity, human rights and the supply chain. Together with our partners we are aiming at a carbon neutral and nature positive value chain by 2040. Our success is created by 5,600 professionals working in 16 countries. Read more: neste.com.