Direct Sales Specialist

Are you our next creator of change?

Do you want to be part of creating solutions for mitigating climate change? At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel. Together we will accelerate transformation for a more sustainable future.

We are looking for you,

Direct Sales Specialist

to our Customer Service team in Vilnius. This is a temporary position for one year with a salary of 1400-1600 EUR/month (gross).

In this role, you'll be a crucial part of our customer journey, ensuring our direct sales customers have a smooth and positive experience. You'll be the first point of contact for our B2B team and customers, building strong relationships and providing top-notch support. Your daily tasks include e.g. processing orders, responding to customer inquiries via email and phone, guiding new customers through the onboarding process and managing invoicing.

You will work closely with the B2B team and have opportunities to further develop your communication, problem-solving, and customer relationship management skills. Together with you and your knowledge, we can make an impact today and keep the promises of tomorrow.

Reasons to join

Real impact right now. We create solutions for mitigating climate change and accelerating a shift to a circular economy. We live by our values every day; we care, we have courage, we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.

Exciting growth. Transformation brings new possibilities, fostering both courage and curiosity. As a global company, collaboration is the key, and we believe in flexible, smart ways of working. We support personal development with versatile learning and career opportunities.

More about the job

Your role in our team

• Providing high quality customer service to Neste Lietuva customers by e-channels and phone

• Administrative tasks, e.g. customer data management in CRM programs, documentation management, reporting and other similar tasks related to customer service process

• Customer claim handling

• Cooperation with subcontracts, related to the customer service process

Keys to success in this role 

• 1+ years experience in customer service operations (e.g. in banking, telecommunications, e-commerce or a similar fast-paced industry)

• Excellent oral and written communication skills in Lithuanian language

• Basic English language skills

• Computer skills -  ability to work with databases and digital processes

• Proactive, can-do attitude and results-oriented mindset

• Well organized individual contributor as well as supportive team player with great time management skills.

Let’s get you started

We look forward to receiving your CV and application by July 15, 2025. We will start reviewing the applications already during the application period and the position will be filled as soon as the suitable person will be found.

If you have any questions regarding the process or the position, please get in touch with Karolina Kugytė, Customer Service Manager, karolina.kugyte@neste.com or +370 659 79 117.

We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. 

Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com